Features

Miller’s light

Miller Homes chief executive Tim Hough is looking to take the UK’s biggest privately owned housebuilder back into profit through steady growth and high quality customer service. He talks to Ben Roskrowabout the downturn, today’s market, and the controversial decision to take Miller out of the industry’s customer satisfaction survey

Ecobuild 2010

Pride in the job

Despite unprecedented pressure and uncertainty within the housebuilding sector, site managers across the UK have continued to excel in producing high quality homes. Their hard work, dedication and commitment were rewarded during NHBC’s Pride in the Job award ceremony held in January

The Sales Queen

CALA’s Sue Parry is the Queen of Sales and Marketing. Who better to discuss the best business strategies for surviving tough times, and the best sales and marketing strategies to ride the wave of recovery? Ben Roskrow poses the questions

The chosen ones

The HCA’s select list of housebuilders and contractors chosen to deliver the public land initiative has caused dismay and controversy … as well as delight for those who made the cut. Mark Smulian talks to the lucky and not so lucky

Unpacking the Consumer Code

Following the Barker Review, a new Consumer Code for Home Builders is being introduced on 1st April 2010. Rod MacEachrane, interim chairman of the Consumer Code Management board, explains what this means for the industry and how housebuilders can prepare themselves for its introduction

Much obliged

Bill Mackie of Cripps Harries Hall argues that it is essential that a landowner is required to enter into planning obligations – otherwise your development could be frustrated

Train times

As public funds become more scarce, those in charge of cash distribution are going to be more demanding. Take note – if you have not got an apprentice programme, start one now, because, as Mark Smulian reports, training will be the key to future funds

Making a difference

With Christmas approaching, thoughts turn to charitable deeds – and one housebuilder is paving the way. Suzie Mayes reports on Connolly Homes – the firm that diverts its profits to help the needy

Golden Gate

South Gate is a small scheme spread across four plots in Totnes which could have spelt disaster for Midas Homes but instead became an award winning project. Steve Menary reports