New consumer code in force for housebuilders

April 1, 2010
All housebuilders building private sector homes are now required to comply with a new consumer code of conduct, launched by a pan-industry group including warranty firms and trade bodies. The code requires housebuilders to develop customer procedures covering issues such as information provision on completion dates, contract termination, reimbursement of fees and deposits, warranties and disputes resolution. The code establishes …

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