New buyers are still not satisfied

March 1, 2004
The industry is still unable to convince customers of its quality and service But in the associated star rating table housebuilders fared better with Bloor, Crest Nicholson, Croudace, George Wimpey, Jelson and McCarthy && Stone scoring maximum marks. The survey results will make worrying reading for the industry. Customer satisfaction fell in almost all areas including the overall quality of …

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